Infoware Application Server is a support service executed by a team of experts focusing on preventing and managing incidents.

The core of this service is incident management based on a Service Level Agreement and functional controls.

Four hours of incident management per month are included.

Status meetings are included, as well as reporting.

Licenses can be included, Infoware works flexibly with license management, and you decide which licensing model suits you best.

 

Complete service

We have a complete support for Domino. Everything from first line support to actions on specific system modules.

Incident management

Based on the level of service, we take care of all incidents.

 

Update and maintenance

Status meetings, and reporting are included.